Award: Teleperformance in the Philippines, Great Place to WorkGreat Place to Work

Teleperformance in the Philippines receives sixth consecutive Great Place to Work award.

Teleperformance (TP), a multi-awarded top employer in the Philippines, has once again been named as a Great Place to WorkR (GPTW) for the sixth straight year.

Teleperformance Philippines first received the prestigious award in 2018, and this year marks the sustained streak of Teleperformance as the first and longest GPTWR-certified company in the Philippines and the IT-BPM industry.

On August 24, employees and leaders
gathered at the TP Ayala site for “Celebrate
reatness,” a kick-off event for the company’s sixth GPTWR recertification.

GPTWR’s workforce study, backed by the
researchers behind the Fortune 100 Best
Companies to Work For, gathered feedback
irom hundreds of thousands of employees
across the Philippines.

Chief People Officer and Chief of Staff Jeffrey Johnson takes center stage for the final toast speech.

Evaluating he policies, practices, and programs of Teleperformance through a Trust Index Survey, a data-based model which gathered the workplace experiences of over 50,000 employees, the 2023 PTWR certification results showed that the company continues to enjoy the confidence and trust of its people. All the departments, encompassing lifferent gender identity groups, had an above the Index score for Trust minimum organization.

“A great place to work is one where people trust that we’re constantly in the process of getting better. No employer is perfect—no employer will ever be perfect—but as long as we’re on the journey of getting better together—that’s what makes a great place to work,” said Chief People Officer and Chief of Staff Jeffrey Johnson.

Underscoring the importance of sustaining the company’s high-trust, high performance culture, Chief Executive Officer and Country Head Francisco “Sisco” Lara also delivered encouraging words to the team.

Chief People Officer and Chief of Staff Jeffrey Johnson takes center stage for the final toast speech.

“Winning for the sixth time is not an easy task. We are not perfect, but we’re working every day to get there. The GPTW® recertification affirms that our practice of mutual trust and respect is working. It is working precisely because we listen to what our people say. Even when it’s uncomfortable, we listen and do everything we can to make people’s experience at Teleperformance twice, thrice as good,” said Lara.

Living up to its “Great Place to Work” reputation, Teleperformance successfully navigated the challenges of the pandemic by implementing a range of people-focused solutions in the past few years, including the Cloud Campus and the TPVac program. These initiatives ensured the safety of both brick-and-mortar and work-from-home (WFH) employees while empowering them to effectively contribute to the company’s operations.





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